Privacy Policy

This Privacy Policy covers the information ProKiddy ("Company", "We", or "Us") collects from the user(s) ("User(s)" or "You") of www.prokiddy.com ("Website"). This Privacy Policy should be read together with our Terms & Conditions. Personal Information of a User is collected if the User registers with the Website, accesses or interacts with the Website, or takes any action on it.

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Information Collection and Use

The Personal Information we may collect includes but is not limited to:

• Your registration details, including a password set by you. We take reasonable security measures to protect this password from unauthorized access.

• Shipping, billing, and contact details for order processing.

• Information related to your purchases, returns, and interactions on the Website.

• Your browsing behavior on the Website, including time spent, pages visited, and interactions.

• Technical details of the system or device you use to access our Website.

We collect and use this information primarily to:

• Process your purchases and provide customer support

• Improve your shopping experience

• Send you order updates, offers, and promotional content

• Comply with legal obligations

• Serve relevant advertisements based on your activity

• Maintain internal analytics for service improvement

We may use tools like cookies, web beacons, and Google Analytics to analyze traffic and user activity, which helps us enhance your overall experience.

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Information Sharing and Disclosure

ProKiddy may share Personal Information with:

• Our parent company, affiliates, and joint ventures

• Service providers and marketing partners acting on our behalf

• Legal or governmental authorities, when required by law

We ensure all third parties are bound to confidentiality and use the data only for specified purposes in line with this policy.

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Compliance with Laws and Regulations

We cooperate with law enforcement and government authorities, sharing data only when legally required. We may also disclose personal data in good faith to protect our rights, users’ safety, or investigate suspected fraud or violations.

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Business Transfer

In the event of a business transition (such as a merger, acquisition, or sale), your Personal Information may be part of the transferred assets. In such a case, the acquiring party will continue to process your data in accordance with this Privacy Policy.

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Email & SMS Communication

By interacting with us or placing an order, you consent to receive transactional and promotional messages from ProKiddy via email and SMS. You can opt-out at any time by following the unsubscribe instructions or contacting us at the details below.

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Data Deletion Requests

To request deletion of your personal data, email us at support@prokiddy.com. Please note that deletion may affect your access to certain features or result in cancellation of your account.

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Security

We employ SSL encryption and industry-standard security practices to protect your information. However, please note that no transmission over the internet is 100% secure. We do our best to safeguard your data, but cannot guarantee absolute security.

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Cookies

We use cookies and tracking technologies to personalize content, analyze site usage, and support advertising. These may include both session and persistent cookies. You can manage your cookie preferences through your browser settings.

We may also use Google Analytics and related advertising services to understand our audience better and optimize marketing campaigns.

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Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Your continued use of the Website implies acceptance of any changes. We encourage you to review this page regularly.

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Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

ProKiddy
📧 support@prokiddy.com
📞 +91 82647 94280