Shipping Policy

At ProKiddy, we understand how important it is for parents and caregivers to receive their baby essentials quickly, safely, and in perfect condition. That’s why we’re committed to delivering your orders with high-quality packaging and within the promised timeframe.

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Shipping Schedule

We ship orders throughout the week (Monday to Saturday), except on Sundays and Public Holidays.
To ensure prompt and secure delivery, we only partner with reputed and reliable courier services.

In the rare case that your location is not serviceable by private couriers, we’ll send your package via India Post (Speed Post or Registered Book Post) to ensure it reaches you no matter where you are.

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Shipping Charges

• Shipping charges are clearly mentioned on each product page.

• If you order multiple products, the total shipping fee is calculated by adding the individual shipping costs of each item.

• Our product prices are inclusive of all taxes — there are no hidden charges.

🛒 Example: If you order 3 products, each with a shipping fee of ₹40, the total shipping cost will be ₹120.

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Delivery Timelines

• Orders are typically dispatched within 5–7 working days

• Most deliveries are completed within 7–9 working days from the date of dispatch

• During peak seasons, sales, or unforeseen conditions (weather, courier delays), delivery may take a little longer — but rest assured, we’re always on it!

📦 You will receive a tracking link via SMS or email once your order is dispatched.

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Packaging & Care

All ProKiddy orders are carefully packed using premium, eco-friendly packaging to ensure your baby products arrive safe, clean, and damage-free.

We take extra care with fragile or sensitive baby products like feeding bottles, rattles, teethers, and other accessories.

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Shipping Areas

We ship pan-India, covering over 26,000+ pin codes including major cities, towns, and remote areas.

If you're unsure whether we deliver to your location, feel free to contact us with your pin code.

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Need Help with Delivery?

Our support team is happy to help with tracking, address changes, or any questions you might have regarding your shipment.

📞 Call/WhatsApp: +91 82647 94280
📧 Email: support@prokiddy.com